Another consultant, Loren Shure, a U.S. software
designer with The MathWorks, in Natick, Mass.,
successfully sought out common ground in presentations
to audiences abroad. She honed her skills during a
six-month stint in Sweden and on other business trips to
England, Australia, Taiwan, South Korea, Singapore, and
China.
“In engineering circles, no matter where you are in
the world, people are very passionate about their
preferred operating systems,” Shure says. “So I
sometimes started a presentation by saying, ‘How many
people use Linux versus Microsoft?’ I’d hear geeky
giggles from the audience.”
“When I speak to audiences, I try to get them
involved,” she adds. “In shyer cultures, like Asia,
Finland, and Sweden, I had to make it okay for them to
get out of their comfort zone. So I’d say, ‘I’m guessing
that most of you would prefer to sit quietly. For every
good question I get, I’m giving away a MathWorks
T-shirt.’”
If you’re considering going to another country for a
lengthy stay, planning your move requires more than just
reading up on the local culture. You have to be as
honest as possible about your own strengths and
weaknesses and about how you might react to a challenge.
For example, a person from a community-oriented culture
might have good social skills but lack self-reliance.
That could be a problem when moving to a more
individualistic culture, like the United States.
“We are the product of our context, so we lose
ourselves when we move to another country,” says
Margalit Rabinovich, an Israeli-born family therapist in
Newton, Mass., who specializes in issues of relocation
and cultural interaction and works extensively with
foreign computer engineers. “It makes people feel less
good about themselves. They start to question their
ability to perform their jobs, and it creates a negative
loop. If you understand this ahead of time, you can
prepare for it.”
Engineers do have one advantage, thanks to the nature
of their work. “Engineers around the world tend to be
like-minded and share the common language of
technology,” says Redha Alhaidar, who noticed this bond
while working in his native Saudi Arabia as a liaison to
expats. He has since earned a master’s in
communications, culture, and technology from Georgetown
University, in Washington, D.C. “It’s sometimes easier
for them to fit into a different culture, because their
exchange is science and math—it’s one plus one equals
two. It’s not about different opinions or politics. So
they often can come to an agreement or consensus more readily.”
What does this all add up to for the peripatetic
engineer? Establish working relationships by building
from common ground, think before you speak, and remember
the old adage, “When in Rome, do as the Romans do.” Try
to enjoy, or at least accept, the differences between
the local culture and what you’re used to. You could end
up having the time of your life—and help your career to boot.
Tips for fitting in with
the locals
-
Be curious, positive, nonjudgmental,
patient, and humble. Learn some basic
greetings and phrases in the local tongue.
Speak slowly and try not to use jargon.
Instead of stating what you think is right,
be more inclusive, such as asking, “What do
you think about doing it this way?”
-
Join an expat community for support and information.
-
Leave a lot more time to accomplish
business across cultures.
-
Stay on an exercise regimen during short
business trips, and build time on the front
end to acclimate to the local time zone.
-
Be circumspect during business meals that
require drinking. Leave a lot in your glass,
so the host won’t keep refilling it.
-
Use your own interpreter who knows the
culture, not one hired by your hosts. Get a
sense of the interpreter’s style before
negotiating with hosts.
-
Understand how women and minorities are
viewed in the other cultures, and learn
which ones honor credentials over race or
gender. Sometimes there’s an advantage to
being a novelty.