“Certification is treated very differently depending
on company and position,” says Peter Webb, a software
engineer with The MathWorks, in Natick, Mass. “It
doesn’t seem to make much difference here for the job I
do—R&D software engineering. But if you were hiring
a guy whose only job was to maintain a Microsoft network
and you wanted him to hit the ground running, you might
want to ask for some kind of Microsoft certification on
his résumé.”
Organizations and cultures where titles, plaques, and
hierarchy matter tend to emphasize certifications. “They
seem to mean a lot more outside of North America and
Japan—in particular Germany, Sweden, Italy, Singapore,
Thailand, Malaysia, Pakistan, India, and Arabia,” says
Virgil Perryman, an engineering project specialist with
EcoPlasma Corp., in New York City, who has overseen
projects around the world. “It makes employers feel like
they’ve made the right decision. Often, when you’re
doing a project in the Middle East, the hiring companies
will ask for people with this and that certification.
Latin America especially likes them for junior engineers
and workers in government projects.”
When you get a certification can also be important.
Certification popularity changes according to technology
demands. Before you drop some serious coin, you may want
to wait until you’re ready to make a job change so your
certifications not only match your job needs but also
reflect the most current technology and marketplace
trends.
“Certifications are critical when you’re in the job
market—it’sa way of showing, rather than telling, an
interviewer that you understand a certain technology,”
says Ron Teagarden, a senior support analyst with Cold
Stone Creamery, in Scottsdale, Ariz., who’s completed
several Microsoft certifications. “After that, they’re
most effective for people in entry-level positions to
three years of work experience and for those looking to
change roles within the industry. I knew a number of
mainframe administrators who took Microsoft courses in
Windows technology because the mainframe technologies
were a dying breed and Windows was increasing in
popularity, and they wanted to stay employable.”
This year, the IT trade site CertCities.com and
Certification
Magazine cite Red Hat Certified Engineer and
Microsoft Certified Professional as the top
certifications.
“Linux is on the rise, and Red Hat is its biggest
player, so that certification is really gaining
popularity,” says Rob Notaro, of Optival, a Carmel,
Ind., IT consultancy. “Usually, the harder a
certification is to obtain, the more it is worth. Right
now Cisco’s top certification is probably the hardest to
get. I read that Microsoft is coming out with an even
more exclusive one next year that will cost $10 000 and
be based on a peer-review format.”
“The big downside of certifications is that, to
seriously stay current, you have to come home and study
for 1 to 4 hours every night…it’s never-ending”
But just as engineers shouldn’t rely on certifications
for salary bumps and promotions, employers should not
regard them as the sole measure of employees’ technical
capabilities. After years of tests that could be passed
by rote memorization, vendors are revamping exams to
make them more rigorous. But they still can’t measure a
person’s ability to manage staffs, control budgets,
communicate effectively, and work well with others. So
companies that pigeonhole employees based on
certifications are taking a risk.
“Most hiring managers are not technical and rarely ask
IT personnel to be a part of the interview process, so
as not to risk the liability of an untrained person
asking an improper or illegal question in an interview,”
says Burchett. “So they require a person to have
‘industry’ certifications, hoping this proves technical
competence. But a person withcertifications and little
or no practical experience could still be technically
inept. I once worked with a colleague who was finishing
his Ph.D. and had several IT certifications but botched
the installation of a router by stripping a screw on a
rack.”
The biggest strategy of all may be knowing when to get
off the certification treadmill. Once his children were
born, Teagarden began shifting his responsibilities from
Windows systems administration to the less changeable
voice technology.
“The big downside of certifications is that, to
seriously stay current, you have to come home and study
for 1 to 4 hours every night…it’s never-ending,” says
Teagarden. “It becomes part of your life. That’s fine
for someone who’s 19, but as you get older and have
families and life obligations, it gets more difficult.
Then you have to ask yourself, ‘Do I help my kid with
math or study for another Microsoft exam?’”