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Certification Uncertainty Continued By Susan Karlin

First Published November 2006
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“Certification is treated very differently depending on company and position,” says Peter Webb, a software engineer with The MathWorks, in Natick, Mass. “It doesn’t seem to make much difference here for the job I do—R&D software engineering. But if you were hiring a guy whose only job was to maintain a Microsoft network and you wanted him to hit the ground running, you might want to ask for some kind of Microsoft certification on his résumé.”

Organizations and cultures where titles, plaques, and hierarchy matter tend to emphasize certifications. “They seem to mean a lot more outside of North America and Japan—in particular Germany, Sweden, Italy, Singapore, Thailand, Malaysia, Pakistan, India, and Arabia,” says Virgil Perryman, an engineering project specialist with EcoPlasma Corp., in New York City, who has overseen projects around the world. “It makes employers feel like they’ve made the right decision. Often, when you’re doing a project in the Middle East, the hiring companies will ask for people with this and that certification. Latin America especially likes them for junior engineers and workers in government projects.”

When you get a certification can also be important. Certification popularity changes according to technology demands. Before you drop some serious coin, you may want to wait until you’re ready to make a job change so your certifications not only match your job needs but also reflect the most current technology and marketplace trends.

“Certifications are critical when you’re in the job market—it’sa way of showing, rather than telling, an interviewer that you understand a certain technology,” says Ron Teagarden, a senior support analyst with Cold Stone Creamery, in Scottsdale, Ariz., who’s completed several Microsoft certifications. “After that, they’re most effective for people in entry-level positions to three years of work experience and for those looking to change roles within the industry. I knew a number of mainframe administrators who took Microsoft courses in Windows technology because the mainframe technologies were a dying breed and Windows was increasing in popularity, and they wanted to stay employable.”

This year, the IT trade site CertCities.com and Certification Magazine cite Red Hat Certified Engineer and Microsoft Certified Professional as the top certifications.

“Linux is on the rise, and Red Hat is its biggest player, so that certification is really gaining popularity,” says Rob Notaro, of Optival, a Carmel, Ind., IT consultancy. “Usually, the harder a certification is to obtain, the more it is worth. Right now Cisco’s top certification is probably the hardest to get. I read that Microsoft is coming out with an even more exclusive one next year that will cost $10 000 and be based on a peer-review format.”

“The big downside of certifications is that, to seriously stay current, you have to come home and study for 1 to 4 hours every night…it’s never-ending”

But just as engineers shouldn’t rely on certifications for salary bumps and promotions, employers should not regard them as the sole measure of employees’ technical capabilities. After years of tests that could be passed by rote memorization, vendors are revamping exams to make them more rigorous. But they still can’t measure a person’s ability to manage staffs, control budgets, communicate effectively, and work well with others. So companies that pigeonhole employees based on certifications are taking a risk.

“Most hiring managers are not technical and rarely ask IT personnel to be a part of the interview process, so as not to risk the liability of an untrained person asking an improper or illegal question in an interview,” says Burchett. “So they require a person to have ‘industry’ certifications, hoping this proves technical competence. But a person withcertifications and little or no practical experience could still be technically inept. I once worked with a colleague who was finishing his Ph.D. and had several IT certifications but botched the installation of a router by stripping a screw on a rack.”

The biggest strategy of all may be knowing when to get off the certification treadmill. Once his children were born, Teagarden began shifting his responsibilities from Windows systems administration to the less changeable voice technology.

“The big downside of certifications is that, to seriously stay current, you have to come home and study for 1 to 4 hours every night…it’s never-ending,” says Teagarden. “It becomes part of your life. That’s fine for someone who’s 19, but as you get older and have families and life obligations, it gets more difficult. Then you have to ask yourself, ‘Do I help my kid with math or study for another Microsoft exam?’”


About the Author

SUSAN KARLIN is an award-winning journalist (skarlin@aol.com). She has contributed to The New York Times, Forbes,and Discover.

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