IMAGE: VIKTOR KOEN
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You launched your Web browser this morning and
typed "driver circuit" into a search engine. You're
looking for design tips for integrating a light-emitting
diode onto a circuit board. Instead of the typical text
list of sites, a hodgepodge of references to stepper
motors, audio loudspeakers, and the Formula One racing
season (those "drivers" do follow "circuits"), your
screen fills with colored balls, nested like groups of
solar systems within solar systems, each labeled with a
general term. You ignore the balls labeled "pro racing,"
"solenoid drivers," and "power supplies" and click on
the circle labeled "LED drivers," which brings you to a
group of squares that are Web links to sites with
information about LED driver circuits. You found what
you were looking for in seconds.
In May, San Francisco's Groxis Inc. rolled out this
new type of user interface as part of a Java plug-in for
Internet browsers. As a new way of looking at
information, it may catch on. Or another, equally
unconventional means of interacting with a computer
might take over instead. It may look like strands of
DNA, or it might look like bubbles, paper tossed on a
desk, or a timeline. It may float in a three-dimensional
dome. Or it might look like something we can't even
imagine today.
Sources for interface metaphors abound. In the past,
we leaned heavily on the world of the office and its
folders and desktops, because we thought we were
building interfaces mainly for office workers. But
today, information work and information workers are
everywhere. The FedEx carrier is an information worker,
collecting data on packages picked up and delivered and
submitting it to FedEx's giant, very accessible, online
database. Retail store clerks may be information workers
when they enter new inventory into the store's database
as they stock the shelves. Nurses are information
workers when they feed notes previously scrawled on
illegible or inaccessible charts directly to digital
systems, making the data available to the patient as
well as the doctors anywhere, anytime.
This means new metaphors. Many will come from life
sciences. Others may come from the health care or other
industries, as these become information-dense
environments. An interface for a next-generation
technology might come from the gaming world, where fast
visualization metaphors abound. What is sure is that
someday our great-grandchildren will look back and laugh
at the unsophisticated ways we accessed and navigated
data.
But change has indeed begun, as demonstrated by a
recent flurry of product introductions and research
announcements.
The interface for documents, folders, and menus that
is familiar to computer users today is nearly 30 years
old. Invented at Xerox's Palo Alto Research Center,
popularized by Apple Computer, and then embraced by
Microsoft, it was a huge breakthrough compared with the
command-driven interface that preceded it [see photo,
"Star Power"].
It has served the computer world well; its death has
long been predicted, but has yet to occur.
However, its desktop look dates back to a time when
the typical personal computer had less computing power
than today's cellphone, and it was created before the
advent of Web pages, digital cameras, and Apple iPods.
Indeed, it turned out to be versatile enough to handle
these disparate forms of information, but it was by no
means the most efficient way of doing so. For today,
instead of a few dozen megabytes of stored data, users
have tens of gigabytes or more, and access to
unimaginably large data troves over the Internet. A
typical user has one set of folders for text documents,
another for organizing e-mail, and separate
photo-sorting software for images—but what the user
really needs is an easy way to connect and navigate the
disparate data relating to a project or topic. Today,
companies spend hundreds of millions of dollars a year
training users on new applications and bailing out
others who've gotten lost in the intricacy of their
systems. Better interfaces could solve these problems or
at least lessen their impact—in cost, frustration, and
lost productivity—on businesses and users.