"We are put on this
earth to give and receive briefings."—Edwin L. Key
(Mitre Corp.)
Many years ago, folks would have a meeting and one or
more would present some subject—orally—and, maybe,
draw something on the blackboard or show a chart that
conveyed some technical or business data. Or one could
go to a conference and folks would present papers and
give reports of studies—orally. Sometimes to
convey the message, it was necessary to include a
picture, a graph, an equation, a chart, or a table. If
the conference was large, that information had to be
projected onto a big screen. For this, 35-millimeter
slides were used. Preparation of these slides was
sufficiently difficult that they were only used when
necessary to convey key information.
All that's gone. Now we have briefings where the
presenter reads words projected on a screen or, even
worse, asks the audience to read them. Even at the
smallest gathering, any person asked beforehand to say a
few words on some subject prepares such a briefing.
What happened? How did we give up logic and data to
descend into this morass of pointless words, buzz
phrases, and gimmicky artwork? In short, the briefing ! And now,
even worse, the PowerPoint briefing? And, more
importantly, how do we
get out of it?
Looking back over the years, it's now clear that it
all started with the overhead projector, the Viewgraph
machine, which provided an easy way to project material,
especially words—not information, just words—on a
large screen.
Now, I have a confession to make. I bear some
responsibility for this tragedy. Back in the 1950s, when
the U.S. first got stirred up about defending itself
from Soviet bombers with nuclear weapons, I worked at
Airborne Instruments Laboratory (AIL). Among our various
programs was a small effort supporting the Air Defense
Command (ADC). It should be noted that this national
concern led directly to the creation of two of the
nation's valuable institutions: Lincoln Labs and the
Mitre Corporation.
One of our tasks was to evaluate several Air Force
developments, including a device that projected radar
plots onto a large board. As the leader of this effort,
I was trying to figure out some way of projecting
relevant status information—such as ready interceptors,
call signs, frequencies—on the side of the same board.
In a search of optical magazines, I came across a
machine made by a small company in New Jersey. It was
called a Vu-graph projector. It was a large boxy thing
with a nice black paint finish and good optics. It also
had a roll of plastic that one could write on with a
grease pencil. The ad showed a professor lecturing to a
large class and writing on the plastic roll while
deriving some equation. After a few lines, he could turn
a crank and roll to a fresh part. All of this was
projected on a large screen above and behind him and,
thus, visible to and readable by a large class. I bought
one of these, and we set it up to project various kinds
of semi-static information that would be of interest to
the senior military officers and controllers viewing the
overall situation.
One day, a couple of bright young ADC captains stopped
by to review the program. (By the way, it's always the
bright young folks in every field who bring about
change, usually for the better—although not so in this
case.) They asked many good questions about the program
but seemed especially taken with that Vu-graph
projector, noting the name and manufacturer. A couple
months later, I visited their command headquarters to
get a fill in on various issues and—lo and
behold—there was one of the machines. Then the
commanding officer, a well-tanned colonel, got up with a
stack of transparencies and gave what I believe was the
very first "modern" military briefing!
After that came fancier projectors—in colored cases,
some with a built-in spare bulb, some quite portable.
This was followed by the use of two screens with two
briefers—the so-called "dog-and-pony" approach. And the
practice spread from the military to its contractors; to
federal, state, and local government groups at all
levels; to all types of industries and their many
associations and even to most nations. It's impossible
to attend any meeting, even with as few as a half dozen
folks gathered around a table, without receiving one or
more briefings.
And so it has gone with the final descent into the
content-free world of the computer-driven PowerPoint
briefing. It is a fact: the surest and quickest way to
remove the content from a report is to put it on
PowerPoint. In a typical PowerPoint briefing, the
briefer just reads the lines on each chart and
occasionally adds some additional material. Further, the
briefing is rarely put together by the briefer. So, it's
not uncommon for some puzzled, poorly prepared briefer
who you later realize doesn't know the subject and is
very likely seeing some of the graphics for the first
time, to say, "I'll just let you read this slide."
Furthermore, these briefings are filled with the current
crop of hackneyed buzzwords and phrases. (As someone
once said, "There's a cult of 'bad is good enough'.")