ILLUSTRATION: SERGE BLOCH
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Of all the popular ideas of the Internet
boom, one of the most dangerously influential was
Metcalfe's Law. Simply put, it says that the value of a
communications network is proportional to the square of
the number of its users.
The law is said to be true for any type of
communications network, whether it involves telephones,
computers, or users of the World Wide Web. While the
notion of "value" is inevitably somewhat vague, the idea
is that a network is more valuable the more people you
can call or write to or the more Web pages you can link to.
Metcalfe's Law attempts to quantify this increase in
value. It is named for no less a luminary than Robert M.
Metcalfe, the inventor of Ethernet. During the Internet
boom, the law was an article of faith with
entrepreneurs, venture capitalists, and engineers,
because it seemed to offer a quantitative explanation
for the boom's various now-quaint mantras, like "network
effects," "first-mover advantage," "Internet time," and,
most poignant of all, "build it and they will come."
By seeming to assure that the value of a network would
increase quadratically—proportionately to the square of
the number of its participants—while costs would, at
most, grow linearly, Metcalfe's Law gave an air of
credibility to the mad rush for growth and the neglect
of profitability. It may seem a mundane observation
today, but it was hot stuff during the Internet bubble.
Remarkably enough, though the quaint nostrums of the
dot-com era are gone, Metcalfe's Law remains, adding a
touch of scientific respectability to a new wave of
investment that is being contemplated, the Bubble 2.0,
which appears to be inspired by the success of Google.
That's dangerous because, as we will demonstrate, the
law is wrong. If there is to be a new,
broadband-inspired period of telecommunications growth,
it is essential that the mistakes of the 1990s not be reprised.
The law was named in 1993 by George Gilder, publisher
of the influential Gilder Technology
Report. Like Moore's Law, which states that
the number of transistors on a chip will double every 18
to 20 months, Metcalfe's Law is a rough empirical
description, not an immutable physical law. Gilder
proclaimed the law's importance in the development of
what came to be called "the New Economy."
Soon afterward, Reed E. Hundt, then the chairman of
the U.S. Federal Communications Commission, declared
that Metcalfe's Law and Moore's Law "give us the best
foundation for understanding the Internet." A few years
later, Marc Andreessen, who created the first popular
Web browser and went on to cofound Netscape, attributed
the rapid development of the Web—for example, the
growth in AOL's subscriber base—to Metcalfe's Law.
There was some validity to many of the Internet
mantras of the bubble years. A few very successful
dot-coms did exploit the power of the Internet to
provide services that today yield great profits. But
when we look beyond that handful of spectacular
successes, we see that, overall, the law's devotees
didn't fare well. For every Yahoo or Google, there were
dozens, even hundreds, of Pets.coms, EToys, and
Excite@Homes, each dedicated to increasing its user base
instead of its profits, all the while increasing
expenses without revenue.
Because of the mind-set created, at least in small
part, by Metcalfe's Law, even the stocks of rock-solid
companies reached absurd heights before returning to
Earth. The share price of Cisco Systems Inc., San Jose,
Calif., for example, fell 89 percent—a loss of over US
$580 billion in the paper value of its stock—between
March 2000 and October 2002. And the rapid growth of
AOL, which Andreessen attributed to Metcalfe's Law, came
to a screeching halt; the company has struggled, to put
it mildly, in the last few years.