Illustration: Dan Page
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“He thought it was a job where he could just think
great thoughts, but it didn’t turn out that way.”
It was a snippet of conversation that caught my
attention, overheard among the side conversations in a
conference room. Someone was telling someone else why a
mutual friend had unexpectedly resigned from a
high-level government position.
Ah, I thought, that is wisdom for the ages. Who among
us wouldn’t want a job where we could just sit and think
great thoughts?
In a flight of fancy, I imagined the advertisement for
the job: “Ability to think great thoughts is essential.
The successful candidate must have an established record
of thinking great thoughts and an ability and a
willingness to devote long hours of concentrated
thinking to these great thoughts.”
Of course, the reality is that no such job exists. Yet
perhaps all of us harbor the small expectation that the
new job we are about to take will encourage such
philosophical thinking about important issues, unlike
whatever our last job was. It is an expectation that is
almost never realized.
In my experience, the people who have the most need
for great thoughts—industry executives and government
leaders—have no time for thinking at all. Most of them
go out early in the morning with a small index card or a
PDA containing the schedule for that day. Appointments
and meetings are divided into 15-minute intervals,
without any break whatsoever. Their keepers hustle them
from one appointment to the next, watching the clock
nervously while the boss chats easily, conveying the
practiced impression of having all the time in the world
for the present supplicant.
On the other hand, midlevel managers have a scattering
of blank spaces in their schedules. Too many such
blanks, of course, are bad for job security. I have
known a number of managers who drew lines through the
blanks or filled their own names in the spaces,
indicating that these were times reserved for the
thinking of great thoughts. It is a time when the door
is shut, the computer is fired up, and the manager sits
in front of a blank screen awaiting the arrival of a
great thought. I believe that this practice falls,
unfortunately, under the generalized rule of the watched
pot that never boils. After a few nonvisits of great
thoughts, the manager finds other pretenses for
unscheduled intervals.
A little further down the management chain, there is
often a belief that the thinking of great thoughts is
not allowed—that this is something reserved exclusively
for upper management. This is truly unfortunate,
inasmuch as these people are often the ones with the
freshest ideas and the time, energy, and intellect to
pursue them. Moreover, the upper managers, whom the
lower-level managers believe are spending their time
thinking great thoughts, are doing nothing of the kind.
For most of us, even those with the best of intentions
about getting earthshaking ideas, the minutiae of life
bubble to the top of our consciousnesses, crowding out
any incipient great thoughts. When we have no great
things to worry about, the small ones rise up and keep
us awake at night.
I once heard a story about Einstein that is probably
apocryphal, but I like the message it conveys.
Supposedly, Einstein was confronted by a student who
said that he kept a pencil and paper by his bed in case
an idea surfaced while he was sleeping. “Do you do
that?” he asked Einstein. “Alas,” Einstein replied, “I
seldom get ideas.”
But great ideas do happen, as has occurred with many
of the innovations and achievements we celebrate as
engineers—it’s just that they don’t tend to get
scheduled or to come about because of a job requirement.
Most often these ideas come at unexpected moments when
the originator is thinking about something else or
nothing at all. Perhaps while we are taking a shower in
the morning, a background process is grinding away in
our brains, and a connection is made while we ostensibly
are thinking of nothing but pouring shampoo.
There is a theory of creativity that holds that
creativity is most often the product of the unexpected
intersection of two previously unconnected thoughts. If
you are thinking very hard about one such thought,
perhaps you are suppressing the other thoughts that
could connect with it. On the other hand, if your mind
is a perfect blank…but perhaps I go too far. If you will
excuse me now, I have reserved this time for the
thinking of great thoughts.