Image: Microsoft
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Remember Bob, that goofy cartoon icon that
was going to make Microsoft desktop software all warm
and fuzzy for PC newbies?
In his keynote speech at Comdex Fall 2002, Microsoft
Corp. chairman Bill
Gates, in a calculated yet endearingly
self-deprecating moment, raised the smiley-faced specter
of Bob before introducing what looks to be another
monosyllabic loser from his deep-pocket minions in
Redmond, Wash.: SPOT, or Smart Personal Objects
Technology.
Slated for introduction last October but delayed until
this month, SPOT 1.0 will be a US $129 to $299 digital
wristwatch from watchmakers Fossil Inc., Richardson,
Texas, and Suunto Oy, Vantaa, Finland. The Smart Watch
gives you weather, stock quotes, sports scores, headline
news, one-way instant messages, Outlook calendar
reminders, and finally, the time and date.
Microsoft has partnered with National Semiconductor
Corp., Santa Clara, Calif., on a chipset that includes
an ARM7 central processing unit, 512MB of ROM, 384MB of
static RAM, and a 100-MHz radio receiver chip. Instead
of using WinCE, the company's memory-hogging operating
system for cellphones and pocket PCs, Smart Watches will
use a scaled-down version of Common Language Runtime, a
piece of Microsoft's .NET Architecture, to deliver and
display SPOT content broadcast over a Microsoft network
at about 12 Kb/s.
That network is called DirectBand, and it covers 80
percent of the U.S. population and the country's 100
largest cities. It was cobbled together by leasing FM
sub-carrier bandwidth (the space on the dial between
stations that's good only for low-bit-rate data
transmission) from radio station operators, including
Clear Channel, Rodgers Communications, Entercom, and
Greater Media. A Smart Watch owner will subscribe on
either a monthly or a yearly basis (for about $60) to
MSN Direct, the service broadcasting over DirectBand.
"The goal is not to be reading the newspaper on your
watch," says Chris Schneider, a program manager with the
SPOT technology group at Microsoft. "It's designed to
allow one to, with a quick flick of the wrist, get the
information they care about."
SPOT, Smart personal
objects technology
Goal: Deliver
information nuggets to everyday devices like watches and
refrigerator magnets via a subscription service
broadcast over FM sub-carrier frequencies
Why it's a
Loser: People perpetually swim in data
provided by their Web-connected computer, cellphone, and
PDA. No one's going to pay for another US $200 device
and a $60-per-year service fee that gives them the same
information they already get for free. Plus you're stuck
with a watch you have to recharge every few days
Organizations:
Microsoft, Fossil, Suunto Oy, Clear Channel
Center of
Activity: Microsoft Research, Redmond, Wash.
Number of People on the
Project: Approximately 35 developers, plus 20
marketing and support staff
Budget: US
$50 million
Over the last three and a half years, Microsoft has
sunk $50 million in R and D funds into SPOT, and has
about 35 developers on the project. The buzz about SPOT
around other research labs sounds a lot like snickering,
though no one wants to put his or her name to a
critique. Researchers at Palo Alto Research Center, in
California, "literally cannot stop laughing. [But when
they do,] they say, 'I can't even begin to talk about
this,' " a PARC source told IEEE Spectrum.
Four Intel Corp. researchers contacted by Spectrum for their
perspective on SPOT also refused to comment. In these
days of research collaborations, licensing arrangements,
and endless litigation, if you don't have something nice
to say about the 800-pound gorilla's latest research
baby, you don't say anything at all.
But while industry researchers are understandably shy
about giving their honest opinion about SPOT, academics
aren't.
"If you've got a wireless PDA, or a cellphone that's
Web-enabled, then you could get the same information
through those technologies," says Steve Whittaker, a
professor in the information studies department at
Sheffield University, UK, and a user interface expert.
Alex Slawsby, an analyst in the mobile devices group
of IDC Consulting, Framingham, Mass., agrees. "Given the
proliferation of other devices that can surf the Web and
give you personalized information, and the fact that a
lot of people who own watches also own one of those
other devices, there's a concern that there's a limited
group of people who will say, 'I want my watch to be
more,' " he says.
But even that limited group of potential SPOT
enthusiasts are accustomed to watch batteries that last
for a couple of years. What consumer wants a watch that
has to be recharged every few days like a cellphone?
Ultimately, though, how consumers accept SPOT will
probably hinge on what kind of information they can get.
And there are sharply conflicting opinions on whether
that information should be in the specialized or
general-interest category and on whether the development
of that content should be open source or proprietary.
Bill Buxton, former chief scientist of Alias/Wavefront
Inc., Toronto, and later of SGI Inc., Mountain View,
Calif., leans toward specialized and open.
Initially, SPOT's content will be pretty generic, "so
it will appeal to a lot of people, but I question if the
appeal and value will be strong enough to stimulate a
new market," says Buxton, now principal of his own
consulting firm, Buxton Design, also in Toronto. "If the
system is open so that 'information providers' in niche
markets can access the network and create new channels,
then I think that the whole proposition becomes ever
more interesting."
Microsoft's Schneider, on the other hand, envisions a
proprietary approach to deliver content with broad
appeal. "If a brand-name company wanted to develop its
own channel, there's a possibility that at some point
people could register to receive, say, the Disney
network or news from ABC" on their SPOT watches, says Schneider.
So much for indie niche channels. Then again, SPOT is
less about compelling content than it is a component of
Microsoft's overall strategy to move beyond the mature
desktop OS market. The Xbox game console is a prime
example of the company's resolve to compete in the
markets it enters, even if it means blowing tens of
millions to get there.
"They're trying to get experience in different
markets, so if something important happens, they're well
positioned to act," Whittaker points out. "They've
licensed this bandwidth in an area that could
potentially be important."
That strategic move positions SPOT 2.0 to deliver, in
a couple of years, customizable, glanceable tidbits on
your laptop, PDA, or cellphone. If SPOT doesn't join Bob
in the graveyard of PowerPoint punchlines, that is.