PHOTO: JLImages/Alamy
|
Business travel often comes as feast or famine,
leaving some wanting less and others, more. All of us,
however, need ways to make the travel itself rewarding,
and the best approach is by giving it the same detailed
attention you'd devote to one of your technical assignments.
If you want to travel more—to win business, forge
connections with far-flung parts of your organization,
or just see the world—you can wangle trips to
conferences. One way is to get involved in professional
societies and industry committees, many of which hold
their regular meetings at conferences; another is to
respond to requests for abstracts for conference papers.
Your company will be happy to send you.
You can also target places that will promote business,
an approach that led me to the best business trip of my
career. After Pan Am went bankrupt in 1991, I marketed
its Kennedy Airport maintenance facility, in New York
City. I spotted an aircraft-maintenance conference in
Germany in connection with the International Paris Air
Show and proposed a trip to both. To my surprise, the
trip was approved. The many business contacts I made
helped me to get ahead.
Getting permission to travel is one thing; succeeding
on the trip is another. Here are some tips:
Plan out the entire
trip. At the outset, determine the end dates,
the rough itinerary, key meetings and appointments, air
transportation, hotels, and car rentals. I do it all on
my Microsoft Outlook Calendar software, creating the
trip as a recurring “appointment” and entering my
itinerary in the “notes” area. It all syncs with my
PalmOne personal digital assistant, but even so, I print
a copy so I'll have a form on which to record my
expenses. I also enter key phone numbers in my
cellphone's address book.
Reserve your hotel
early, even before you get approved to go, to
lock in the discounted conference rate. Program your
calendar to remind you to cancel the reservation within
24 hours, in case you end up not going.
Plan for craziness
before and after the trip. Block out your
calendar to avoid meetings when you get back so you can
take care of the work that piles up while you're gone;
better yet, tell nobody the exact day of your return.
Pack light,
because you can always buy the odd thing you may need.
Keep up on the latest security guidelines on what can
and cannot go in carry-on luggage.
Avoid peak travel
times. For example, savvy travelers connect
through Chicago's busy O'Hare International Airport
according to the season—in summertime you connect early
in the day to avoid afternoon thunderstorms; in winter
months you connect later to give the previous night's
snow a chance to melt.
Keep your
cool. Resolve not to get angry if things go
wrong, as they often will. I once had to spend a day at
a gate at Houston's Bush International Airport, but I
got a lot of work done and read most of a book. It
wasn't fun, but it wasn't worth stressing about, either.
Plan for the return
trip. Ask how often the airport shuttle runs
and at what time you'll need to get to the airport, then
confirm the time with the airline. Once I missed a
return flight from Hamburg, Germany, after both the
hotel and the taxi driver had assured me I had plenty of
time to make it. However, the plane boarded extra early
to ensure it would get a slot at London's Heathrow
Airport. Whose fault was this? Mine, because I hadn't
checked with the airline!
Besides teaching you patience and flexibility, travel
gives you far more usable experience than you'd gain by
sitting in your office. Still, while the most important
part of business travel is the business part, don't
forget to enjoy the travel part. Bon voyage!