We engineers are often accused of being uncreative. In
fact, many nonengineers would say that the phrase
Creative
Engineer is an oxymoron. Why is that, since
much of engineering is inherently creative? If we
weren't inventive, how could we ever develop new
technologies and adapt emerging scientific principles to
solve problems? That said, not all the work we do is
done creatively. We can be more creative; the question
is how to
unlock your creativity to improve the quality of your ideas.
First, let's start by defining creativity: it's the
quality of making, inventing, or producing—rather than
imitating—and it's characterized by originality and
imagination. One reason engineers aren't considered
creative is that they often don't start with the
proverbial blank sheet of paper each time they do
something. Rather, they build on existing technology and
try to improve incrementally on its performance.
Engineers use codes and standards that have evolved
within each technology; they also consider the safe
state of practice and lessons learned from past
failures. But every engineer's core mission is to try to
improve the utility of things, to design products or
processes that will solve problems better, faster, and cheaper.
So when you're faced with having to devise an
incremental improvement, how do you instill more
creativity into the process? One trick is to try
phrasing ideas in statements that begin with "What if"
or "I wish." For example, asking "What if we could
combine a PDA with a mobile phone so we'd need one less
gadget?" led to hybrid PDA phones. Write down as many
"What if" and "I wish" statements as you can, and don't
be afraid to let your imagination and intuition run
free, to follow your impulses, to be messy. You may come
up with a vision of something new and better.
Most engineers are familiar with the classic
creativity-enhancing technique of brainstorming. In
these unstructured discussions, people are encouraged to
spout ideas and suggestions. Too often, though,
brainstorming fails to produce anything satisfying or
practical. Participants may feel uncomfortable with the
spontaneity or turned off by how some people dominate
the proceedings. Or maybe nobody takes the time to
tabulate or follow up on the many ideas that are generated.
There is at least one better way. Called "synectics,"
and developed in the 1960s, this process combines
brainstorming with a more disciplined harvesting of
ideas. The discussion includes not just those involved
on the project but also a representative from the
client, who asks the group to address a specific
problem. Each person writes down a dozen or more "I
wish" statements, and then each reads aloud the ideas,
which others can build on; most important, no one is
allowed to criticize ideas as they come out.
The ideas are then organized into categories and
reduced to a manageable number of options. The client
takes notes and has the authority to act on any of the
ideas that seem feasible. I've found that synectics
helps transform a wild and chaotic session into a more
focused discussion with specific results.
Too often, brainstorming fails to produce
anything satisfying or practical
Another way of being more creative is to look at
things from different perspectives. Often we're
constrained by ingrained habits that can limit our
thinking. We tend to stick with the current
paradigm—the way it's done today. The culture of our
society or organization may also constrain our thought
processes. And our core engineering principles can
compel us to follow the same step-by-step approaches we
learned in engineering school.
To view the world—and your problem—differently, try
stirring up ideas by regularly talking to people from
different industries, cultures, and professions, and,
yes, to your customers, too. Keep your eyes open when
you're traveling—spotting interesting developments can
be a rich source of ideas. For example, I was excited
when I first encountered the helpful digital displays in
Hong Kong's subway; these are now finding their way into
Western transit systems. Even if a development isn't
directly applicable to your problem, you may glean some
novel and feasible concepts. And when you encounter a
new technology, ask yourself: "How will this change my
ability to solve this problem, do this better, or seize
an opportunity?"
In addition to boosting your own creativity, you can
also encourage others to welcome new ideas—or at least
not stifle them. We all know the engineer who, when
pitched a new idea, instinctively rattles off all the
reasons it won't work—"We tried that before and it
failed." Maybe you do a little of that yourself; I know
I sometimes do. The reasons may reflect legitimate
issues, a desire to stick with the status quo, or the
prideful "not invented here" mentality. Unfortunately,
these reasons serve as an excuse for not seriously
considering the suggestion.
So the next time you're presented with an idea that at
first blush sounds outlandish or impractical, try one of
these responses: "What made you think of that?" or "What
are you trying to accomplish by doing that?" You'll get
the person to explain how he or she arrived at the idea,
and determine if the thinking process was sound. The
person, in turn, will feel encouraged, and the
discussion that ensues may even lead to other ideas.
With some simple steps like these, we engineers can
become more creative and work to develop fresh ideas for
improving the products we design and build.
This is the 10th
installment in Carl Selinger's professional
development series for younger engineers, "Stuff You
Don't Learn in Engineering School." The series is
available online at http://www.spectrum.ieee.org/careers
.
Michael J. Gelb's How to Think Like Leonardo
da Vinci: Seven Steps to Genius Every Day
(Delacorte Press, New York, 1998) draws on Leonardo's
notebooks, inventions, and works of art to offer seven
principles for thinking more creatively.
Robert J. Kriegel and Louis Patler's If It Ain't Broke...Break
It!: And Other Unconventional Wisdom for a Changing
Business World (Warner Books, New York,
1991) shows how business people today have to turn the
old rules inside out and upside down to survive.