ILLUSTRATION: Carl Wiens
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Man is a social animal.
—Baruch Spinoza
Back in 1996, Craig Howe, who was then the director of
the D'Arcy McNickle Center for American Indian History
at Chicago's Newberry Library, wrote that the "Internet
is either antisocial or asocial. It promotes the
isolation of the individual." In his 1995 book Silicon Snake
Oil, the astronomer Clifford Stoll described
the Internet as "a guide of how to be antisocial in that
it undercuts our schools, our neighborhoods, and our communities."
Such sentiments were easy to find when the Internet's
accession to global domination was just revving up.
Conservatives, curmudgeons, and schoolteachers with
too-tight hair buns all predicted that the Internet
would produce societal breakdown and individual
meltdown, but a funny thing happened on the road to
ruination: nothing much. Society as a whole remains
intact, and a few cases of Internet addiction
notwithstanding, online users seem no worse off.
In fact, if the words and phrases dominating Internet
discourse lately are any indication, we’re in the midst
of the opposite phenomenon: the return and
revitalization of social life. It all began a few years
ago with the rise of social networking:
using a Web site to connect with people who share
similar interests, particularly those in the site’s
database who are connected to each other as friends,
friends of friends, and so on. The impetus behind such
sites is the famous (and grossly simplified) meme of six
degrees of separation, which would place everyone on the
planet just six social links away from everyone else.
(The social networking patent used by sites such as
LinkedIn.com and Tribe.com is often called the six
degrees patent.)
The phrase social
networking dates at least as far back as
1976, when it applied purely to the nondigital
marshaling of personal contacts to exchange information,
enhance job prospects, or otherwise further one’s
career. It reached full flower during the go-go 1980s,
those heady quid-pro-quo,
win-friends-and-influence-cocktail-party-people days.
By the mid-1990s, though, the phrase faded from view,
having become encrusted in a thick layer of irony and
comedians’ jokes. It’s not that the idea and practice of
networking no longer existed; “It’s not what you know,
it’s who you know” remained the received (if rather
clichéd) wisdom. Nowadays, however, with millions of
people registered on sites such as Friendster.com and
LinkedIn, it’s not what you know, it’s who you can find
online.
The last year or two has also seen the advent of
MoSoSo-mobile social
software—which enables you to use your mobile phone to
find and interact with people near you. People often use
MoSoSo for approximeeting, getting
together with one or more people by first arranging an
approximate time or place and then firming up the
details later on, usually via cellphone. Or they might
engage in social
swarming, the rapid gathering of friends,
family, or colleagues using cellphones, pagers, and
instant messaging.
Another aspect of this social renaissance is one that
I've mentioned in previous columns: the rise of sites
that rely on user feedback and, increasingly, user-generated content
(UGC). The generic term for such sites is
social
media (although you also see we media or
WeMedia).
What distinguishes such sites is social information.
Whether it's links analyzed by Google, book reviews on
Amazon, "diggs" on the social news site Digg.com, or the
virtual
economy on Second Life, the most vital sites
on the Web these days all include a social component.
That's true also for code added to an open-source
software project, comments on blogs, and mashups that
create social
mapping services for locating rental
apartments or whatever.
That's not to say that the emerging social Web is a
more perfect virtual union. For example, you can now
sense a kind of triumphalism that insists that social
networks are the only way to go and that collectivist
solutions will be the savior of humankind. The computer
scientist Jaron Lanier calls this digital Maoism and
insists that individuals can still make a difference.
Another problem is what sociologists call homophily, or a
preference for people with the same tastes. This leads
to homogeneous networks and to cyberbalkanization, the
division of the Internet into narrow, like-minded
groups. Finally, there are the social freeloaders,
who use social media but don't contribute.
These are no doubt just the growing pains of a new
medium. One thing's for sure, though: no one will ever
again be able to accuse the Internet of being antisocial.