People complain about anonymity online. Increasingly,
it gets in the way of efforts to clean up spam and
fraud. Yet there are all sorts of situations where we
need Internet communications to be
anonymous—whistle-blowing, the confidentiality of
medical and legal records, human rights activism, and
political dissent [see "The
Whistle-blower's Dilemma" in this issue].
Illustration: Peter Steiner/Cartoon Bank
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But there are also more mundane, yet important,
reasons to hide one's identity online. According to
Lance Cottrell, president of Anonymizer Inc., a San
Diego company that provides software for anonymous Web
surfing, the purchasers of cloaking software
increasingly are large corporations—especially from the
financial and legal realms. They wish to avoid the fate
that befell one investment bank during the dot-com
bubble: a high-tech firm noticed an influx of visitors
to its Web site, all coming from a single group of
Internet protocol (IP) addresses. The source, easily
traced, turned out to be an investment bank. A client of
the bank eventually acquired the firm that was the
object of all the attention, but, having lost the
element of surprise, paid US $15 million more than it
had planned.
Early Days: Online anonymity used to be the rule,
as seen in this oft-quoted cartoon, first published in
1993 by The New Yorker.
There are ways to mask one's identity online, but they
generally involve hijacking servers, registering
fraudulent domains, or identity theft—the tricks of
spammers and virus writers, not ordinary netizens. For
us, it's surprisingly hard not to broadcast who we are online.
Webmasters generally know where one is surfing from,
often down to the city and company address, even the
department, because IP addresses are recorded by Web
servers and frequently can be correlated with physical locations.
Sites can also detect return visitors, by means of
identifiers known as cookies, unique numbers stored on
the surfer's computer on the first visit. Cookies are
convenient—they're the reason you don't have to log in
every time you visit a favorite site, for example—but
they can also provide a great deal of marketing
information. If you fill out a Web form, for a contest,
a job site, or an e-purchase, your IP address can be
associated with the name, phone number, social security
number, or any other data you provide. This pairing of
your IP address and personal information can then be
sold to other companies, including those whose Web sites
you wish to visit anonymously. A partial solution is to
set your browser to make cookies expire after a few days
or to ask before accepting them.
Worse, advertising companies can identify you across
different Web sites by means of some crafty code they
place in their online ads. Known as "Web bugs," they
report back information about you, such as your IP
address and the date and time of your visit. Because ads
often appear on multiple sites, information about you
from around the Web can be collated, so that deeper
patterns of Web browsing can be discerned. What sites
did you visit earlier in the day? What sites after?
Which parts of the sites seemed to interest you the
most?
Controlling cookies can also help here, as can
automatically blocking images from ad companies known to
use Web bugs. More information about bugs and who uses
them is available on the Electronic Frontier
Foundation's Web site at http://www.eff.org/Privacy/Marketing/web_bug.html.